Fees
All psychological services at Outlook Psychology Practice are GST-free. Please note, we are not a bulk-billing practice.
Private paying clients are required to pay on the day of appointment. You will receive a secure payment link via Zanda. Alternatively, Zanda allows you to store your card details securely for automatic payments.
For all other funding types (e.g. Medicare, NDIS, EAP), our standard payment terms are 7 days.
📑 Referrals & Rebates
Medicare: To access Medicare rebates, you’ll need a Mental Health Care Plan from your GP, psychiatrist, or paediatrician. This provides access to up to 10 Medicare-subsidised sessions per calendar year, available via telehealth.
Private Health Insurance: No referral needed. Please check your policy for rebate eligibility.
Short Term Therapies (STT): STT is now funded under Medicare Mental Health Services supported by Neami National. This program offers free psychological support to people experiencing mild to moderate mental health issues, particularly when financial hardship is a barrier to care.
To access STT, your GP will complete a referral and Mental Health Care Plan and send it to Medicare Mental Health (formerly Darwin Head to Health). Be sure to request that Outlook Psychology Practice is your preferred provider.
After your referral is received, our intake team will contact you to schedule your initial appointment.
Workers Compensation / DVA: We accept referrals through workers compensation insurers and the Department of Veterans’ Affairs (DVA). Please consult with your GP or case manager.
For personalised advice, contact our intake team on 1300 00R UOK (1300 007 865) or contact us.